Shipping Info

 

UK | EU | US & Canada | Rest of the World | Delivery Estimates | Lost or Delayed Post

When will my order ship?

 

Please see here for current processing times. You can also see your current order status here

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How much is shipping?

UK

Order Value Shipping Cost
Any Free Standard Shipping

Orders are sent by Royal Mail First Class

    OPTIONAL upgrade to First Class Signed For available at checkout for £2.00

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    EUROPE

    Order Value Shipping Cost
    Up to £15 £2.50
    £15.01 - £19.99 £3.00
    £20+ Free shipping

    Orders are sent by Royal Mail International Standard (no tracking info will be supplied with this option)

    OPTIONAL upgrade to Royal Mail International Tracked available at checkout for £8 flat rate or if you have spent over £20, the upgrade is £6

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    USA & CANADA

    Order Value Shipping Cost
    Up to £10 £3
    £10.01 - £19.99 £3.50
    £20+ Free shipping

    Orders are sent by Royal Mail International Standard (no tracking info will be supplied with this option)

    OPTIONAL upgrade to Royal Mail International Tracked available at checkout for £9.00 flat rate. or if you have spent over £20, the upgrade is £6

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    REST OF THE WORLD

    Order Value Shipping Cost
    Up to £10 £3
    £10.01 - £19.99 £3.50
    £20+ Free shipping

    Orders are sent by Royal Mail International Standard (no tracking info will be supplied with this option)

    OPTIONAL upgrade to Royal Mail International Tracked available at checkout for £9.00 flat rate or if you have spent over £25, the upgrade is £5

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    When will I get my order?

    You will receive your order within the following time scales. Working days are Monday to Friday and exclude public holidays.

    UK Within 12 working days
    EU Within 30 working days
    Rest of the World Within 30 working days

     

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    LOSS/DELAY: If the timescales below have passed, your order will be considered as lost, please contact me no later than 15 business days (UK) and 45 days (International) after your order has been sent to you if you have not received your order after these dates have elapsed.

    I will not be able to provide any further information on the whereabouts of your order once it has left my hands unless your order has been sent with tracked postage (available for an extra charge).

    I will re-send your order after the estimated delivery time frames outlined below have elapsed in the same manner as the original order. This is because Royal Mail do not consider items as lost until these dates have elapsed

    UK 12 working days
    EU 30 working days
    Rest of the World 30 working days

     

    If you wish to purchase the tracking upgrade, you may do so for the re-sent order. Please note that Royal Mail may contact you in the course of their investigation of any lost packages. Please cooperate with their enquiries.

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